You don’t really need to go the bank whenever you have some issues with your account, failed transactions, transfer related issues, unnecessary debit, Uncredited payments, ATM issues etc, you can call or chat up your bank’s customer support and get your problem resolved over the phone from the comfort of your home, office or school.
On this post we will share all Nigerian Banks updated customer support phone numbers, email and even their whatsapp numbers for those that prefer chatting to calls, with that you can easily reach out to your bank’s customer support, and get your query or issues attended to immediately.
We are on a digital era, gone are the days that you must visit your nearest bank’s branch to resolve some minor issues, all Nigerian Banks has a 24/7 customer support center that receives and attendance to customer queries, issues and concerns over the phone, via live chat or email, its quite unfortunate that most Nigerians are yet to get familiar with this, continue reading to get your bank’s customer support line.
Let’s answer some common FAQ as it relates to contacting your bank’s Costumer support :
How Can I get My Bank’s Customer care Numbers(Contacts)?
You can get your bank’s customer care number from your bank’s mobile app or your bank’s website, the customer support contacts are always available on those postals, very easy to locate, usually on the top or bottom of their website’s homepage or via the menu options on the mobile app
What time can I call my Bank’s customer Support?
Most banks customer support lines are always available 24/7, weekends inclusive, so you can call them anytime of the day or night, to lay a complain, make an enquiry or resolve an issue, you might need to wait longer to get redirect to a customer support if you are calling during the day time due to the traffic, however its more easy to connect to their customer support in the early morning hours or during the evening hours from 6PM to 6:00 AM because of less traffic.
Do I get charged when I call my Banks Customer Support?
Yes, you bare the call charges when call your banks customer support, since only few banks has toll free phone numbers, so you should always get your line well recharged before calling your bank’s customer care
Can My Banks Customer Care Call Me To request for my Card Details or account Pin?
No, you bank’s customer support can never call you to request for your ATM card details, BVN, and your pin, if anyone calls you claiming to be your bank’s customer support, requesting for those details please know that they are scammers and internet fraudsters, block and report them immediately
Watch 100s of Live Tv Channels on Your Phone For free with Eva Tv, Watch live football, sports, Movies, News, Music, Documentary, etc, Click here to download Eva Tv app, click here to learn how to use Eva tv app
List of All Nigerian Bank’s Customer care Phone numbers(Contact details)
Below are the customer care contact details and phone numbers of most Nigeria commercial banks.
Please be mindful of fake sites run by fraudulent parties posing as Banks or its affiliates. Do not disclose your personal information and financial details to anyone online or anywhere else except you are on the right websites
1.Access Bank customer care Phone number and email
Access bank customers can contact their bank either with email, phone number or live chat depend on your option you decide on .
Access Bank Customer Support
Contact customer centre for any help on: +234 1- 2712005-7, +234 1-2802500, 07003000000,
01-2273007 (for Mobile Pin Activation)
Or send us email at: [email protected]
2.Citibank Nigeria customer care Phone number and email
Customers of citibank can contact their banks by either by email or phone number.
Public Affairs Office
Phone: 234 1 279 8400
Phone: 234 1 463 8400
E-mail: [email protected]
HEAD OFFICE
Charles S. Sankey House
27 Kofo Abayomi Street, Victoria Island, Lagos
Telephone: +234 1 279 8400 or +234 1 463 8400
Facsimile: +234 1 270 1191
Download and save all social media videos with this all in one Downloader app, download Whatsapp, Facebook, Twitter, Instagram, Tiktok, etc videos & status, Click here to Download Plsend - All Status Saver App, Works on All Android Versions
3.Ecobank Nigeria customer care
You can contat Ecobank with the following details:
+234 1 277 2904
[email protected]
Live chat url: ecobank.com/ng/personal-banking/contact-us
4.Fidelity Bank Nigeria customer care
Contact Fidelity Bank | Tel: 070034335489 | Whatsapp: +2349030005252 | Email: [email protected] to make a request.
5.FIRST BANK NIGERIA customer care
First bank customers can now contact their bank either on email, phone number or whatsapp.
Lodging Your Complaint
By calling FirstContact on 0700FIRSTCONTACT (0700-34778-2668228), 01-4485500, 0708-062-5000. By emailing FirstContact: [email protected].
To Check first bank acount Balance, send money, Pay Bills, Airtime purchase to Data purchase. To get started, add FirstBank on Whatsapp with 08124444000.
First Bank of Nigeria Ltd.
Head Office Address
Samuel Asabia House
35 Marina
P.O. Box 5216,
Lagos,
Nigeria.
FirstContact
Tel: +234 1 905 2326
Tel: +234 708 062 5000
Email : [email protected]
Tel: +234 1 448 5500
6.First City Monument Bank customer care Details
With the new FCMB Contact Centre Interactive Voice Response (IVR) platform, you can now carry out certain banking activities on phone, without having to speak with any of our Contact Centre Consultants.
Simply dial 0700 329 0000 or 01-279 8800 and follow the voice prompt to carry out your transactions like Block debit cards (MasterCard and Verve),Account balance enquiry,Reset Internet Banking password and many more. Or
Whatsapp: (+234) 09099999814 or (+234) 09099999815
Head Office Phone Number: 012793030
Telephone: 01-2798800 , 07003290000.
Send an email to [email protected]
7.Globus Bank customer care Details
Globus bank customers can contact their bank either on Email address, Phone number or online platform.
Globus bank head office address
6, Adeyemo Alakija street, Victoria Island, Lagoss Email: [email protected]
Phone number: 01-2259000, 01-2259001
Online platform: globusbank.com/contact_us.html
8. Guaranty Trust Bank customer care Phone number
For Gtbank Complaints & Enquiries Kindly reach out to your bank by Call their Interactive Contact Center (GTConnect) on 01448000, 070 0482 6663 28, 080 2900 2900, 080 3900 3900, 737 to speak with a Customer Service representative
9. Heritage Bank customer care details
Heritage bank customers in Nigeria can send a mail to [email protected], Call the Contact Centre on 01- 2369000, 0700-HERITAGE or visit the nearest experience centre.
10. Key Stone Bank customer care details
Key Stone Bank service personnel are always on hand to deliver exceptional services to their customers. Whether it is to report the loss of your debit or ATM card, suspicion of fraud on your account, or simply to make enquires, kindly contact them immediately via phone {+234 700 2000 3000} or e-mail {[email protected]}.
11. Polaris/Skye Bank customer care details
The former skye bank now polaris bank has unveiled how customer can reach out to their representatives either or email, phone call or write them on the following details:
Call:
0700-POLARIS (0700-7652747)
0806 988 0000
01 448 2100
01 270 5850
Email: [email protected]
Write to them:
Customer Experience Management
Polaris Bank Limited
3, Akin Adesola Street,
Victoria Island,
Lagos.
12. Providus Bank customer care details
To lodge a complaint, or simply to make a suggestion to THE Bank, just dial 070077684387 to speak to a Providus Bank concierge representative.
13. Stanbic IBTC Bank customer care Details
The bank customers can contact their Customer Care Centre on either phone call or send them email.
Phone number of Stanbic IBTC Bank customer care
Nigeria: 0700 909 909 909
International: 234 0700 909 909 909
Email : [email protected]
14. Standard Chartered Bank Nigeria customer care
Standard Chartered Bank Nigeria customers can contact them either on telephone: +234 1 270 4611 – 4 or email at [email protected]
15. Sterling Bank customer care details
Sterling bank customers who have complaint or want to carry out enquiry can contact their bank either on whatsapp, email or phone call on the following details
Sterling WhatsApp
Save the mobile number: +234 906 000 6449, as a contact on your device as you would any other number. Remember to use a name that’s easy to recollect.
The Head Office
Sterling Towers, 20 Marina, Lagos Island, Lagos.
Customer Centre on 07008220000 (070078375464), 014484481-5 or send an email to [email protected]
16. SunTrust Bank Nigeria customer care details
SunTrust Bank customers can contact them either on email address or phone number from the following details.
+234 908 733 1440
[email protected]
17. Titan Trust Bank customer care Phone number and email address
Titan Trust Bank customers can get in touch with TITAN. Home/Contact Us or on their Email. [email protected].
Telephone. 07000200200,012265100,012265129
18. Union Bank of Nigeria customer care details
Union bank customers can make a complaint through any of their contact channels (WhatsApp, email, phone, social media) or visit any of their branches.
WhatsApp: 09070070001
UnionCare: +234-1-2716816 and 07007007000
Whistle Blower Hotlines: 0800TIPOFFS (0800 847 6337)
Email: [email protected]
UNION BANK HEAD OFFICE
Stallion Plaza 36, Marina
P.M.B 2027 Lagos, Nigeria
19. United Bank For Africa customer care
Nigeria UBA customers can contact their bank via the mobile numbers;
Tel: +234 700 2255 822 (0700-CALL-UBA)
+234 1 280 8822 (2808UBA)
+234 1 631 9822
Email: [email protected]
Head Office: 57 Marina, Lagos Island, Lagos, Nigeria.
20. Unity Bank customer care Phone number and email
Unity Bank customers who any financial challenge that need to be resolve or For complains on their products and services kindly contact them by phone, email or social media on the following Customer Contact Center details:
Email: [email protected],
[email protected]
Telephone:+234 (0) 7080 666 000, +234 (0) 7057 323 226,
+234 (0) 7057 323 229
Unity Bank Head Office
Unity Bank Plc, Plot 42, Ahmed Onibudo Street, Victoria Island, Lagos.
21. Wema Bank customer care Phone number and email
Wema Bank customer can reach out to their bank either on email, phone number or whatsapp for equiry and complains when the need arise on the following:
You may contact your wema bank 24hr Interactive Contact Centre, Purple Connect, on 07000PURPLE (07000787753), +234-8039003700, send an SMS to 07051112111 or drop us an e-mail: [email protected]
Chat with them on WHATSAPP – 09044411010
21. Wema Bank customer care Phone number and email
Wema Bank customer can reach out to their bank either on email, phone number or whatsapp for equiry and complains when the need arise on the following:
You may contact your wema bank 24hr Interactive Contact Centre, Purple Connect, on 07000PURPLE (07000787753), +234-8039003700, send an SMS to 07051112111 or drop us an e-mail: [email protected].
Chat with them on WHATSAPP – 09044411010
22. Zenith Bank customer care
Zenith bank customers can Send a mail from your registered email address account for Account enquiries,Card enquiries, Statement of account by email and more from ZenithDirect which is the bank’s 24/7 Contact Centre that offers customers a wide range of banking services.
This can be done via phone, email and chat on the internet.
Email: [email protected],
Phone call: 234-1-2787000, 0700ZENITHBANK or visit any Zenith Bank branch closest to you.
Resolve Zenith bank ATM / POS Issues
Kindly report your issue to Zenith Direct by calling 012787000 or 0700ZENITHBANK.
Those are the list of some of the Nigeria bank’s customer support line, remember that you can get your bank’s customer care Phone number and other contacts from your bank’s mobile app or website.
