Whatsapp has some terms and conditions that will get your account banned from using the WhatsApp Business App for your business, you probably don’t know these terms because you hardly read App’s terms and conditions, well don’t be shocked if you get your Whatsapp business account banned anytime soon if your business fall in that category, care to know these businesses? then continue reading.
WhatsApp Business App is a another version of the WhatsApp app that give business owners tools to customize and communicate with their customers, and prospects, with that you can create catalogs, create away messages, quick replies, instant messages, add your website Url, email, working hours and lots more, this features enhance and makes businesses stand out on WhatsApp, anyone or business can sign up and use the WhatsApp Business for his or businesses.
However, your account will get banned from using the WhatsApp Business App if you business belongs to any categories as indicated on the WhatsApp terms and conditions page.
Businesses that are not Allowed to use the WhatsApp Business
Most of the businesses that are prohibited by WhatsApp business are mostly illegal, drug or sexual related businesses or businesses that infringe on copyrights, surprisingly Businesses that deal on Cryptocurrency trading(buying and selling of cryptos) gambling and lots of other businesses that you might think are safe are not left out
According to WhatsApp Business Policy
“Business models, goods, items, or services that we determine may be or are fraudulent, misleading, offensive, or deceptive, or may be or are exploitative, inappropriate, or exert undue pressure on targeted groups”
“Policy: Businesses may not transact in deceptive, false, misleading, or offensive offers or product”
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Click here to read the full list of businesses that are prohibited by WhatsApp business and find out if you business fall in that category
What happens if Your Business Falls on the Prohibited Businesses list
If your business fall on the list of business types that are prohibited by WhatsApp for business, and you are already using the WhatsApp Business App, with clear descriptions of your business, well its advised that you switch to the normal Whatsapp to avert taking unaware and getting our phone number(account) blocked on the WhatsApp For Business.
The ban can happen at any time because WhatsApp admins checks and Bans account(business accounts) regularly without warning or notification, once any account is blocked the user wouldn’t be able to login to WhatsApp business and will be prompted with the terms they violated, example is shown on the screenshot below
How To Recover Banned WhatsApp Business Account
If your WhatsApp Business Account gets banned due to policy violation, you can still use the same phone number on the main WhatsApp Messenger app, after few hours of the ban.
If you found out that your business fall into the category of the prohibited businesses, but still wants to use the WhatsApp Business App, then you should remove any description that relates to that of your business, doing that will keep your Whatsapp business account safe.